Frequently Asked Questions

How far in advance should I order my cake?

All our cakes are made to order and we require a minimum of 5 days notice. However, to ensure availability, we recommend placing your order as early as possible. If you have an urgent cake request, please contact us, and we will do our best to accommodate you.  

 

How should my cake be stored? 

We recommend keeping your cake refrigerated until the suggested serving time:  

-Cold days: Take the cake out 3 hours before serving.  

-Hot days: Take the cake out 1 hour to 30 minutes before serving to allow it to come to room temperature for the best taste and texture.  

- On very hot days, extra caution is advised as heat can soften the buttercream and compromise the cake’s structure.  

-For optimal freshness, we recommend enjoying your cake within 48 hours of receiving it.  

 

Do you have a physical store that I can visit?

And Always, Cake is an online, home-based bakery. We offer planned pickups but do not have a storefront and do not accept walk-ins, as each cake is made to order.  

 

Do you offer delivery?

We offer delivery in Tavira and surrounding areas. While we cannot guarantee a specific delivery time, we will do our best to accommodate your request. If you are outside our standard delivery area, please contact us for a customised delivery quotation. Delivery can be arranged across the Algarve, Alentejo, and Huelva province in Spain 

 

For collctions, how should the cake be transported?

For safe transport, we recommend using an air-conditioned vehicle and placing the cake on a flat surface (such as the front passenger footwell or the boot) ideally with a non-slip mat under the cake box.  Avoid transporting the cake on a passenger’s lap as this is unstable.  

Once the cake has been collected, we are not responsible for any damage, so please transport it with care.  

 

What style of cakes do you offer?

Our specialty is modern and minimalist cakes.  

Our cakes are covered in silky Swiss meringue buttercream or can be coated in white chocolate ganache, which provides extra stability during hot summer months. 

 

Ingredients and Allergens 

We believe that the quality of the ingredients we uses make all the difference to the flavour of our cakes. That’s why we use the finest ingredients, including:  real Portuguese butter, Free-range eggs and Belgian couverture chocolate.

Our cakes are prepared in a kitchen that handles nuts, gluten, dairy, and eggs. While we take precautions, we cannot guarantee the complete absence of allergen. Ordering from us is entirely at your own risk.  

 

Can I pay on collection?

No, we do not offer payment on collection. Full payment is required to confirm your order.

 

Can I change or cancel my order?  

We will do our best to accommodate any changes. However, cancellations made less than 7 days before the collection date are not eligible for a refund.  

 

Still have questions?

Please feel free to email us, and we will get back to you as soon as possible!